Returns & Exchanges
At Sha Posh Textile, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion items, our streamlined return and exchange process allows for hassle-free resolutions within 14 days of delivery.
Initiate Your Request
Contact our dedicated customer support team via email or WhatsApp with your order number and clear photos of the item within the eligible return period.
Quality Verification
Ensure the garment is unworn, unwashed, and maintains all original Sha Posh tags and packaging to qualify for a successful return or exchange.
Package and Ship
Once your request is approved, securely pack the items and ship them back to our central warehouse using a trackable courier service.
Processing and Refund
After receiving and inspecting your returned parcel, we will process your exchange or issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing